Some of the critical practices that businesses need to inculcate in their core model can be outlined as below:
- Being prepared
- Refined HR policies for teams to work from home or collaborate over a common platform, leave with pay, remote working, and minimizing personal interactions, while all these are great methods and will work well for service or delivery-oriented businesses, the same might not work for manufacturing and allied industries
- Revisiting travel policies, and if required enforcing a ban
- Backups for a supply chain of raw materials and finished goods
- The well-being of the employees and their families, like stocking up on rations, flexible policies
- Modular and lean supply chain to remodel it based on the situation and demand
- Being able to make backup plans selflessly and in such a way that the whole industry and society/country benefits from it
- Having an updated and open channel of communication with their employees, suppliers, vendors, and all stakeholders
- Consulting experts, and being agile to change policies, frameworks, and process models based on real-time and accurate situations of the epidemic
- Be prepared for the unexpected
- Learn from the outbreak and plan and be better equipped for the next disaster